You may return most new, unopened items within 30 days of delivery for a full refund of the price of the product. All shipping costs will be subtracted from the amount refunded. If your product was originally shipped as "Free Freight" those original freight costs will be deducted from your refund amount. However, should the return be a result of our error, Lynskey Performance will refund all shipping costs and waive any restocking fees.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Returning your Lynskey product is an easy process and begins with submitting our RETURN AUTHORIZATION REQUEST . After you have submitted this form we will contact you between 24 and 48 hours with an RA number.
Adult signature (Minimum age 21) required on all UPS shipments.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. All complete bicycle orders shipping internationally will be shipped unassembled with no parts installed. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping method chosen.
We cannot change the shipping address after an order is placed. If a shipping address needs to be changed, we must cancel out the original order and initiate a reorder with the proper 'ship to' address. Any fees charged to us for the refund will be added to the new order total.
If your order has Free Shipping, Lynskey Performance will determine the shipping method. If you would like to choose a particular shipping method, additional charges may apply.
Import Taxes, Custom Duties, and VAT
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. You are responsible with ensuring to comply with laws and regulations of the country of destination. Lynskey Performance Products, LLC does not have any responsibility on these additional charges that may apply.
Cancelation/Order Change Policy
If a cancelation is requested 48 hours after the order is placed, there will be a re-stocking/cancelation fee of 5%
If an order change is requested 48 hours after the order is placed, there will be a $50 change order fee. Order change requests with $200 or more in upgrades will not incur the change order fee, but may delay your ship date.